By Garrett Lee, New Trinity Woods CEO

May 6th marks the completion of my first year as the CEO of Trinity Woods. At the start of each new
year, I’m usually compelled by a ‘word’ or ‘phrase of the year’. This year, my word is ELEVATE. Often, the
word is inspired by events of the previous year.

Elevate has many meanings for me. The word elevate means to rise or to lift up. For example, I can
elevate my praise and adoration to God. What elevating means for Trinity Woods hits several areas.
While this list is not exhaustive and certainly other areas are noteworthy, these are areas that I believe
‘move the needle’ for Trinity Woods as we elevate in each of them:

Leadership – Pastor Craig Groeschel says, “when the leader gets better, everyone gets better.” We want
to elevate our leadership. We launched several initiatives to strengthen our leadership skills including the
restructuring of our employee training and meeting quarterly as a full management team.

Culture – The culture of our community is critical. Why? It is the component of community life that
most impacts the resident and employee experience and creates home. This is why we have prioritized
renewed energy around fostering a Culture of Courtesy in our organization. We must continue valuing
our diverse backgrounds and perspectives. What makes us different from each other makes us vibrant
and unique – that is culture. We must continue elevating our service standards, in order to deliver the
highest level of hospitality-minded customer service possible.

Growth – Organizations are like plants. If you aren’t growing, you’re dying. While growth does not always
necessarily involve ‘bricks and mortar,’ (which is the image most of us have in our minds), it can describe
the need to elevate in certain areas. For Trinity Woods, growth is one of the four main pillars of our
strategic plan. We want to grow in operational areas like service, financials, and membership. We also
know there are opportunities that do involve bricks and mortar for new buildings, and refurbishment.

So, as I reflect and think about the future, I elevate the type of leader I want and need to be; striving to
posture myself and our organization from a faith-filled place of servanthood. I look forward to serving in
such a way that continues to elevate Trinity Woods.

Blessings,
Garrett Lee, Trinity Woods CEO