Congratulations to this month’s STARS employees,
Andrea Atkinson, the Tree Top Café Coordinator, and Claudia Dilday, the Housekeeping Supervisor. We are excited to recognize these outstanding OMM employees.
Andrea has been with OMM since June of 2000 and served in many different capacities. She truly loves making the Members happy and always has a smile. She was born in Clinton, OK and attend school at Burns Flat High School. In her free time Andrea enjoys listening to music, dancing, coloring and collecting frogs. Once on vacation in Cozumel, Mexico she even swam with dolphins. She has two grown daughters that live in Oklahoma. Next time you see Andrea give her a pat on the back for excellent customer service!
What her supervisor says “Andrea is a real team player who has taken ownership of the Tree Top Café and she puts our Member’s needs first!” – Chuck Lucia, Director of Food Services
Claudia is one of the “stars” of housekeeping. She has been with OMM since January of 2013. Claudia is originally from Germany and grew up in a little town in southern Germany just east of Stuttgart. In her down time, Claudia likes to read and spend time with family and friends. Her service philosophy is “I treat them the same way I like to be treated. I like to see them smile.” She is married and recently celebrated her 39th wedding anniversary on July 11 and has a grown son and daughter. A special thank you to Claudia for giving OMM members the star treatment.
What her supervisor says “Claudia is very reliable. She helps me keep things running smoothly and is very much a team player.” – Cathy Green, Housekeeping Manager
At OMM we take customer service very seriously. Each employee is trained through our Red Carpet Learning Systems training program. In these full-day training classes we focus on treating our customers like STARS.